* Booklahoma (via Abebooks.com) Ships Books Packed In Trash

Erik recommends avoiding Booklahoma.

I recently ordered some legal texts (a series of seven books) from Booklahoma (http://www.abebooks.com/home/AOTURNER/), which sells books via Abebooks (http://www.abebooks.com/). When you purchase books (or anything for that matter), you are essentially paying for two things: (1) the books and (2) packing, shipping, and delivery of the books. When I received the books from Booklahoma, I was shocked to discover that they had been packed in trash. More specifically, they had been packed in shredded paper, like the kind that you would get from a crosscut paper shredder. There were also bits of what appeared to be candy wrappers and some black dirt-like substance the looked like coffee grounds. Needless to say, it took some time to clean all of the dirt and shredded paper out of the pages of my seven books.

When I complained to Booklahoma, they offered to let me return the books. But I was not complaining about (1) the books, I was complaining about (2) the packing, shipping, and delivery of the books. I suggested that Booklahoma refund the shipping charges. Booklahoma’s reply was, “I have used shredded
paper for five years with no prior complaints but will take your concerns under advisement.” But Booklahoma has not (as of 03/14/06) refunded the shipping charges.

So I recommend avoiding Booklahoma. Unless you like books packed in trash.